There are 13 urgent care locations in Leicester, Leicestershire, and Rutland. It is advisable to use NHS111 to ensure you are guided to the most appropriate service with a confirmed appointment time or arrival time slot. This will minimise waiting times and, for locations where there are fewer appointments available, it will avoid long waits or signposting to alternative services. For most services, walk-in capacity is available.
NHS111 can help 24 hours a day, seven days a week. You can either call 111, use NHS111 online or use the NHS App. All three routes will ensure that you are assessed and, if you need to be seen, an appointment can be arranged at a local service, such as an urgent care or urgent treatment centre.
A&E
If you visit the emergency department and don’t need specialist treatment, you are likely to experience a long wait and/or be referred to a more appropriate service.
The following locations can be used without an appointment.
- Loughborough Urgent Treatment Centre
- Oadby Urgent Treatment Centre
- Merlyn Vaz Urgent Treatment Centre
- Market Harborough Urgent Care Centre
- Lutterworth Urgent Care Centre
- Enderby Urgent Care Centre
- Melton Mowbray Urgent Care Centre
- Oakham Urgent Care Centre
If you think you might need an X-ray, there are three locations in Leicester, Leicestershire, and Rutland that can be used instead of the emergency department without an appointment. These are:
- Loughborough Urgent Treatment Centre
- Market Harborough Minor Injury Unit (due to a limited waiting area, patients are advised to use NHS111 before travelling to avoid having to return later)
- Oakham Minor Injury Unit
Melton Minor Injury Unit can be used without an appointment for minor injuries not expected to require an X-ray.
Urgent mental health support
24/7 support is available over the phone. Call NHS 111, selecting option 2 for mental health. This number is open 24 hours a day and is totally free and confidential.